INCIWEB Scheduled Maintenance (11/23 from 0500 MT through 0730 MT)
INCIWEB updates are scheduled for Monday, November 23 from 0500 MT through 0730 MT. Users may see some minor outages during the maintenance window.
iNAP 2.0 Deployment (11/17 at 2200 MT through 11/18 at 0100 MT)
iNAP 2.0 will be deployed November 17, 2020 starting at 2200 MT lasting 3 hours. During this time all applications that authenticate or authorize via iNAP will be inaccessible. Those applications include IROC, RODW, ICBS, e-ISuite, WIMS, INCIWEB and FAM-FTP.
WIMS Scheduled Maintenance (11/6 from 6:00AM MT to 11:00AM MT)
WIMS RedHat 7 in place upgrade is scheduled for Friday, November 6th from 6:00AM to 11:00AM MT. This requires an outage to the Production environment for the full duration of the update. This DOES NOT impact the WIMS database feed.
FAMWEB / FAMTEST passwords cannot be reset over chat or email - Call In Only
FAMWEB and FAMTEST cannot be reset over chat or email. They can only be reset over the phone. Users sending request via chats or emails will be informed that they need to call in to the helpdesk for assistance.
Agents are available 24/7. Call the IIA Helpdesk at 866-224-7677 for assistance.