Patching e-ISuite PROD, WIMS PROD, FAMWEB PROD Database servers (2/11/2021 at 9:30PM MT to 2/12/2021 at 2:30AM MT)
Patching for e-ISuite, WIMS, and FAMWEB Production database servers will occur from February 11 at 9:30 PM Mountain Time to Friday, February 12 at 2:30 AM Mountain Time. During this time, these applications may be unavailable.
InciWeb Production Patching (2/8/2021 from 0700 to 1100 MT)
The InciWeb production server will be patched on Monday, February 8th, 2021 from 700 - 1100 am MST. The system will be unavailable during this time. We appreciate your patience. Thank you
FEPMIS/ LESO Production Patching (2/8/2021 from 0800 to 1100 MT)
FEPMIS/LESO production servers will be patched on Monday, February 8th, 2021 from 800 - 1100 MST. The applications will not be available during this time. We appreciate your patience. Thank you
IBS-ABS v1.2.4 Deployment (01/29/21 at 2000 EST)
The deployment of IBS-ABS v1.2.4 is planned for Friday, January 29th at approximately 2000 EST. There may be a short period of unavailability while the application is being upgraded. Remember to clear the cache before accessing the new version.
IBS Version 1.2.4 Update (1/15/2021)
The new version of IBS will be deployed on 1/15/2021. Users will need to clear the cache on their web browser to access the new version. The new version will be shown on the main IBS page.
FAMWEB / FAMTEST passwords cannot be reset over chat or email - Call In Only
FAMWEB and FAMTEST cannot be reset over chat or email. They can only be reset over the phone. Users sending request via chats or emails will be informed that they need to call in to the helpdesk for assistance.
Agents are available 24/7. Call the IIA Helpdesk at 866-224-7677 for assistance.