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NITC Maintenance (10/23 from 8:00AM MT to 5:00PM MT)

Due to maintenance on the servers at the National Interagency Technology Center (NITC) all FAMWEB applications will experience intermittent outages on 10/23/2020 from 0800 to 1700 (MST). This will affect all applications, the FAMWEB home page and all Cognos reporting.

Friday, October 23, 2020 - 08:46 UTC

NITC Server Maintenance (10/20 from 8:00AM MT to 5:00PM MT)

Due to maintenance on the servers at the National Interagency Technology Center (NITC) all FAMWEB applications will experience intermittent outages on 10/20/2020 from 0800 to 1700 (MST). This will affect all applications, the FAMWEB home page and all Cognos reporting.

Tuesday, October 20, 2020 - 01:26 UTC

e-Isuite, WIMS, and FAMWEB Production Database Server Patching (10/8 at 9:30PM MST to 10/9 at 2:30AM MST)

Patching will occur for e-ISuite PROD, WIMS PROD, and FAMWEB PROD Database servers. Shutting-down/Starting-up FAMWEB applications and servers will also occur. This will start Thursday, October 8, 2020 from 9:30 PM MDT to Friday, October 9, 2020 2:30 AM MDT. Thank you.

Thursday, October 8, 2020 - 19:43 UTC

FAMWEB / FAMTEST passwords cannot be reset over chat or email - Call In Only

FAMWEB and FAMTEST cannot be reset over chat or email. They can only be reset over the phone. Users sending request via chats or emails will be informed that they need to call in to the helpdesk for assistance.

Agents are available 24/7. Call the IIA Helpdesk at 866-224-7677 for assistance.

Monday, September 9, 2019 - 21:50 UTC