Welcome

IBS is not talking to EAV, the contract data base, causing contracts to not appear.

The vendor is aware of this issue and working on a resolution, there is currently no ETA for a fix.

The way users will access the ICBS application is changing. Users will now use FAMAuth to login to ICBS. The change to ICBS FAMAuth login will be sometime during the evening of, Friday 11/4/2022 (the exact time is unknown). If any login assistance is needed, please contact the IIA Help Desk via phone, chat, or email.

IBS is unavailable on the FS network. Accessing IBS off the FS network still appears to be working correctly.

*Update* IBS is available again on the FS network. However, there can be a delay when pulling contracts and creating new invoices from the same contract. The vendor is aware and working to resolve the issue as soon as possible.

The patch file for e-ISuite Site Patch 5 currently requires the Apache9 service to be manually restarted. The batch file currently attempts to stop the Apache7 service instead.

The current workaround is to stop the Apache9 service manually, then run the batch file. Apache can be manually restarted once the patch is complete. The batch file may also be edited to reflect the proper Apache version.

Remember to clear your cache after upgrading.

Patch 5 to Version 2.2.0 has been deployed to Enterprise.  The purpose of this patch is to correct issues found in Version 2.2.0.  For more information, please read the Release Notes.   

For those using e-ISuite Site, Patch 5 to Version 2.2.0 is available for download at:  https://famit.nwcg.gov/applications/eISuite/general/downloads.  Please read the Release Notes prior to applying the patch.  

IMPORTANT:  You must clear your browser cache to ensure you have the latest changes.  A link to the instructions for clearing the Chrome browser cache can be found here:  Clearing Chrome Browser Cache.