IBS Version 1.2.4 Update (1/15/2021)
The new version of IBS will be deployed on 1/15/2021. Users will need to clear the cache on their web browser to access the new version. The new version will be shown on the main IBS page.
FAMWEB / FAMTEST passwords cannot be reset over chat or email - Call In Only
FAMWEB and FAMTEST cannot be reset over chat or email. They can only be reset over the phone. Users sending request via chats or emails will be informed that they need to call in to the helpdesk for assistance.
Agents are available 24/7. Call the IIA Helpdesk at 866-224-7677 for assistance.