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IBS will have a planned maintenance, 7/14/25, 1800 MT - 1900 MT. Although the outage is only scheduled for an hour users are advised to hold off trying to use IBS until Tuesday morning to allow for delays or potential bug fixes. 

OTHER EFFECTS OF THE UPGRADE TO BE AWARE OF

     • As a result of the upgrade, all IBS CORs and VENDORs should have their PINs reset this evening during an automated process. A new PIN will be sent to all affected users from IBS-PIN-Management@usda-forestservice.appiancloud.us. If Users call in the coming days/weeks with potential PIN issues (needed by CORs to approve invoices, and by Vendors to search for contracts), please first verify that they received the email with their sent PIN (checking junk mail if necessary) and are using that. If they cannot find the email, or are having issues, advise them to contact their CO for a PIN reset.
     • All PIN resets (CORs and Vendor) must now be done by the COs. The tool previously available for CORs to reset their own PIN is no longer available. I’ll be working to update any KBAs affected in the coming days.
     • The tool for new CORs to self-register in EAV will no longer be available as well. New CORs requesting IBS Access will now need to first contact their CO to be manually entered in IIPA instead. Following that, all remaining steps to requesting IBS access can be followed.

Cognos Production will experience a planned outage on 7/14/2025 from 8PM to 10PM MT due to system maintenance. Cognos will be updated to 11.2.4 FP5 to resolve security vulnerabilities. There won't be any changes to any reports or the user-interface.